What is 🌿 Carbon Offsetting?
Nightmare on Film Street is proud to offer carbon neutral shipments with Shopify Planet! That means NOFS offsets the negative climate impact of each and every shipment.Every order is offset with a carbon neutral donation based on the emissions used in creation and shipment, funding companies that are proving, scaling, and commercializing climate solutions for massive impact in the long term.
What currency is the store in? / Can I change to my local Currency?
Nightmare on Film Street's default store currency is USD. For your convenience, if you'd like to browse in your country's local currency, you may use the currency drop down in the header of this website.
If paying using our native payment processor (securely powered by Shopify Payments) you may checkout in your native currency (wherever available). If checking out using Paypal, all orders will be billed in our default currency of USD.
What is your base style of t-shirt/printing process?
Our preferred tshirt is the Bella/Canvas 3001 or Gildan Ringspun Cotton tee. They're lightweight, super soft, & endlessly comfy.
All of our standard tees come from premium brands that are 100% ringspun cotton (excluding heather colors), pre-shrunk, and with a vintage, true-to-size fit. These are the best tees on the market. They are saturated, durable, and fit perfectly.
All artwork is DTG printed; offering vibrant, detailed, multicolor designs that have less textile waste and are more eco-friendly than other printing processes.
Sizing, Color Accuracy, and Photos
Unless otherwise stated, all t-shirts are a standard unisex fit. Colors and sizing are displayed to the best of our ability, but be sure to cross-reference with the SWATCHES and SIZING CHART available in each listing. We do use a variety of mock-up images in our marketing, and shirts in customer/social media and model photos may be distressed, edited, and filtered.
How long will my package take to arrive?
Please allow up to 7 business days for order processing.
Estimated shipping times for shipping:
Within Canada: up to 14 business days for delivery
Within the United States: 7 to 21 business days for delivery
International: 14 to 35 business days for delivery
Note: these estimates are provided as a courtesy and are in no way guaranteed. actual shipping time may vary depending upon the shipping method you choose.
Do you ship to the UK?
Due to new tax laws in January 2021, we have has to suspend shipping to the UK. We hope to be able to resume shipping soon. We are, however, able to sell and ship to the UK from our Etsy shop, which is properly setup for the new VAT tax. Apologies for any inconvenience.
Orders are processed and shipped within 2-7 business days.
We offer STANDARD SHIPPING. This includes USPS, Canada Post, DHL, UPS, and ASENDIA. Standard shipping is the most economical option, and comes with basic tracking included. Please allow an additional 14 business days for domestic deliveries and up to 30 additional business days for international shipments during regular operation. We are unable guarantee deliver-by dates at this time. Express shipping available to continental U.S addresses.
UK Locations: Due to new tax laws, we are unable to ship to UK addresses from this store, but DO ship to the UK via our Etsy Store. You will incur VAT.
Shop early to avoid peak season delays. Orders ship from our homebase in Canada via Canada Post, a cross-border courier via USPS, or directly from our printing partner located in the US.
See our Shipping Policy page for full details.
I only received part of my order!
Orders ship either from our homebase in Toronto, Canada via Canada Post or our cross-border courier via USPS, or our printing partner located in the U.S. Some items have shorter processing times, and therefore will ship, and arrive, separately.
Please check your order information for specific details regarding your shipment. If it has been beyond the standard processing/shipping time (see above) contact us and we can help track down your order.
Returns, Exchanges, & Cancellations
Due to the custom-printed nature of our garments, we do not accept Returns or Exchanges. Each garment is created just for you, to your color selection and sizing specifications. We strongly advise you to consult the sizing chart to ensure your garment arrives exactly as intended. (https://store.nofspodcast.com/pages/sizing-charts)
We do not accept returns on any other merchandise, including pins/stickers/and membership packs.
As orders are processed within 24hours, we are unable to provide order cancellations.
Can I change the mailing address after an order has been made?
We are unable to change mailing addresses once an order has been submitted, as orders are sent to production within 24hours.
If packages are returned to us due to incorrect address, the customer will be responsible for shipping costs incurred to re-send the package, or will be refunded the order total less the original shipping expense.
It is the customer's responsibility to track down parcels delivered with an incorrect address.
What if I received an item that is Damaged/Defective?
Oh no! In the event you receive an item that is Damaged or Defective, please contact us within 20 days of receiving your goods and we will provide a replacement. Please save the packaging and provide photos of the items in their received state.